capi

Support

Questions, bugs or ideas: write to hi@goodenoughlabs.com. Tell us your phone model and what happened, and a screenshot helps. A real person reads every message.

Delete your account

  1. Open capi and go to the you tab.
  2. Open settings.
  3. Tap delete account and data and confirm.

This removes your account, meals, weigh-ins, goals, groups you created and everything else from our servers right away, and it can't be undone. What capi wrote to Apple Health or Health Connect stays there; delete it in those apps if you want. Deleting your account doesn't cancel capi+, so cancel it first (below). If you can't open the app, write to us from the email you signed in with and we'll delete it for you. The privacy policy has the details.

Cancel capi+

capi+ is billed by Apple or Google, so you cancel it with them. Cancel at least 24 hours before the period or the free trial ends to avoid the next charge; you keep capi+ until then.

  • iPhone: Settings → your name → Subscriptions → capi → Cancel Subscription. Or in capi: you → settings → capi+ → manage subscription.
  • Android: Google Play → your profile picture → Payments & subscriptions → Subscriptions → capi → Cancel subscription. Or in capi: you → settings → capi+ → manage subscription.

Restore capi+

On a new phone, or if capi+ doesn't show up, sign in to the same capi account you subscribed with, using the same Apple ID or Google account in the store, and go to you → settings → capi+ → restore purchase.

Refunds

Apple and Google handle payments, so refunds go through them under their rules:

If something went wrong with a purchase, write to us too and we'll help.

About the numbers

Calories and macros come from public nutrition databases, including product data for packaged foods. When capi can't find a food it estimates, and the line says so. Amounts and brands make the numbers closer: "2 slices of whole wheat bread" beats "bread". The numbers are estimates, not medical advice.